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Culture Now is a company dedicated to improving the performance and mental well-being of organisations by systemically transforming company culture.

Our leaders

Murray Grimston

FOUNDER / DIRECTOR

Murray has had an extensive executive career in Sales and Distribution / Channel Management working for global brands like NEC, Ericsson, Motorola, Qualcomm, and Telstra. Murray also successfully built and ran his own organization transformation business, before launching Culture Now. 

Mitch Walters

FOUNDER / DIRECTOR

Mitch has had an extensive C suite executive career in the Military, Mobil Oil, Coles Myer, Telstra and recently leading an industry start up introducing global brands to the Australasian marketplace before launching Culture Now.

 

We demand authenticity
We develop accountability
We do it now

Intentions don’t really count for much if we can't be entirely honest with ourselves.

Adyashanti

Profile

Murray Grimston

Key skills

Leveraging his demonstrated track record in Sales Leadership, Murray is an expert communicator, facilitator and change agent. His personable communication style puts others instantly at ease and enables a coaching environment that taps into the potential of any situation, or client. This combined with a curious mindset and strong active listening ability opens doors to change, encouraging others to think and act differently. An adept facilitator Murray draws attention to the underlying value of process and common language and inspires confidence in the use of methods /tools to shift perspective.

Specialties

Demonstrated track record in Facilitation, Coaching, Customer and Key Stakeholder Management. Proven ability to easily navigate complex work environments to drive lasting and positive change. He has successfully completed circa 450 [and growing] workshops, training, coaching and consulting programs to over 100 organisations across 40 + different industries in complex operational environments.

Key Training

Grad, Dip Business Administration,
Leadership – Brene Brown – Dare to Lead trained
Group – Belbin Team Dynamics, Myers Briggs Training Instrument, Extended Disc
Individual – Miller Heiman/Korn Ferry suite of Customer and Channel relationship planning- Master Trainer, Training cert IV

Examples of projects delivered

Client Transformation – Motorola. Led the Sales transformation of Motorola APAC – over 100 frontline, Leaders and Execs, using the Sales Way methodology.
Ventia/Thiess/Visionstream. Trained over 100-150 frontline managers & executives in Complex Sales Opportunity pursuits, delivering significant upturn in close rates.
NAB. Trained over 1000 bankers in Customer focused strategies supporting their Customer Innovation Strategy [CIS].

Scale for Growth – Doubled close rates on sales contracts across multiple divisions in a $B company by transforming the sales culture.

Complex stakeholder negotiations – Coached the leader of an organization to negotiate and secure a multi-million dollar Outsourced/Field Services contract, replacing an incumbent in the Telecommunications industry.

360 Feedback

  • Murray is comfortable communicating at all levels. I can trust Murray to pivot effectively between strategy and operations.
  • Patient and attentive Facilitator. I felt I could explore / extend my thinking in a safe space
  • I love being coached by Murray his unconditional belief in my potential constantly extends my limits
  • Excellent public speaker who manages to simplify complex messages and deliver them in an engaging way
  • Always wants to help apply what is being taught. The use of real-world situations gave me the confidence to apply what I am learning.
  • Murray always delivers above and beyond the brief. His work pays back in spades.
Profile

Mitch Walters

Key skills

A strong, high-energy solution-oriented business leader. Takes on large and complex challenges. Track record of delivering outstanding results and adding substantial shareholder value across complex stakeholder groups in matrix environments. Adept at mobilising people towards a common goal and building success-oriented cultures through employee empowerment.

Specialties

Demonstrated track record in rapid Business turnaround and growth; Business unit Leadership; Strategy design and execution; Sales and Marketing, Logistics and Program Direction (involving IT and process); Inter-company negotiation; Stakeholder, Matrix, and People management…. Across a complex set of industries, product categories and business disciplines.

Key Training

B EC, B Arts, Grad Dip Bus Admin, MBA
Leadership – Army Officer – RMC Duntroon, Brene Brown – Dare to Lead trained
Group – Belbin Team dynamics
Individual – Unleashed – McKinseys development program,

Examples of projects delivered

CX Overhaul. Established, aligned and engaged a fragmented working community of over 200 people to deliver: 290 segment-driven customer experience [CX] requirements; a strategic framework for future product offer design; a “first ever” fully integrated marketing program; and 850K detrimental customer contacts with only 150 complaints [0.01%]

Scale for Growth  Within eight months turned a forecast $30M budget deficit into a $50M budget surplus. Generated YOY revenue growth in excess of 30% with 60% growth in mobile activations. Doubled sales in metro areas. Re-energised a legacy business, dramatically shifting organisation engagement at all levels.

Complex stakeholder negotiations – Negotiated, established and successfully launched Foxtel from Telstra by aligning News Corp, PBL and Telstra to a common set out of outcomes and ensuring ACCC approval. Project delivered 23% market share and revenue in excess of $150m within 12 months of launch, and cross organisation culture alignment in two distinctly different companies.

360 Feedback

  • Most effective leader I have ever worked for.
  • Attracts & employs high performing individuals.
  • Very focused, tenacious. Will pursue difficult challenges/goals/issues to resolution.
  • Provides a consistent set of principles and values that build integrity, trust, and confidence.
  • Brilliant at understanding needs, resourcing, bringing people together and delivering.
  • An expert group facilitator who manages the team dynamic with subtlety and skill.
  • Able to draw compelling insights from complex business situations.
  • Calm and rational keeps composure even in very difficult situations.
  • Great at managing difficult stakeholder situations to achieve outcomes.

We demand authenticity
We develop accountability
We do it now